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Including supplier acceptance, service structures and product segmentation in purchasing

Description

 
 
 
 
 
Body and paint shops buy about 80% original spare parts (with the stamp of the car manufacturer) and accordingly 20% spare parts of the independent aftermarket. However, there are big differences between the product groups.
This is an essential result of the current study of around 100 body and paint workshops in Germany, which Wolk after sales experts 2017 carried out. The results were also enriched by the information provided by around 350 OES workshops and some 400 IAM mechanics workshops, who in a parallel survey provided information on their body and paint business. Overall, this gives a comprehensive picture of the market for body works and paintings in Germany.

In the area of tension between original spare parts (with the stamp of the automaker) and spare parts of the independent aftermarket, the study provides you with insights into the purchasing behavior of the body and paint workshops, the distribution of sales among the various fields of activity as well as a qualitative assessment of the parts suppliers.
Of the body and paint shops surveyed, around half of the respondents were able to increase their sales during the investigation period. However, this also means that the other half had stagnating or declining sales - against the background of a positive economic market development. These workshops run the risk of becoming the victim of a continuing process of consolidation in the market. At the same time, the customer structure of parts manufacturers and parts wholesalers changes.


Including supplier acceptance, service structures and product segmentation in purchasing

Contents of the study:

Sales generation in the workshops:

  1. Annual sales achieved
  2. Development of sales
  3. Future (Sales) prediction
  4. Sales generated by Field of Activity
    1. Body and Paint Work
    2. Repair of Wear Parts vs. Inspection work
    3. Tyre and Rim Work
    4. Glass Work
  5. Absolute Sales in Body and Paint Garages
  6. Absolute Sales with Body, Paint and Glass Works
  7. Material/Wage Ratio for Body, Paint and Glass WOrk
  8. The share of Wages within Diagnostic & Calibration
  9. Absolute Sales Volume of Material/Wage and Diagnostic & Calibration
  10. Challenges Regarding the Qualification of Staff and Garage Equipment

Analysis of Purchasing Structure
  1. Factors Influencing the Purchasing Decision
  2. Overall Ratio of OE to IAM Spare Parts in Purchasing
  3. Overall Ratio of OE to IAM Spare Parts in the Product Groups
  4. Proportion of B2C Online Shops in Purchasing
  5. Overall Ratio of OE to IAM Spare Parts Purchased Through B2C Online Stores
  6. Electronic Parts Catalogues Used

Most Important Parts Wholesalers of the Garages Surveyed
  1. Parts Wholesalers of the Garages Surveyed
    1. Parts Wholesalers of Independent Market Spare Parts
    2. Parts Wholesalers of Genuine Spare Parts

Ratings of the Parts Wholesalers
  1. Ratings of the IAM-Parts Wholesalers
  2. Aspects That Recently Have Caused Dissatisfaction in Purchasing IAM Parts
  3. Ratings of the Parts Wholesalers of Genuine Spare Parts
  4. Aspects That Recently Have Caused Dissatisfaction in Purchasing OE Parts
  5. Final Comparison of the Evaluations of IAM and OE Parts Wholesalers and the Importance in Purchasing


SPRACHE:
English and German available

FORMAT: PDF 

STUDY TIME: 2017

SCOPE: 91 Seiten

PRIZE / LICENSE MODEL:
All prices are net prices. Customers based in Germany 19% VAT.
The sale to private individuals is unfortunately not possible.

Users Format  Price
Single User Licence PDF 2.495 €
Team licence (1-5 Mitarbeiter) PDF

2.795 €

Enterprise licence PDF 3.095 €
Combi Package
Bodywork & Paint Shops Report &
The shopping behavior of garages in the field of tension between IAM & OES PDF
PDF 4.995 €